Daily Update Documents in Blackout Period Issue Tracking Related
- AIA Prod Runbook: 20250808_Production Runbook_AIA_VC_v2.3 (Internal Only)
- External Daily Status Dashboard: [LIVE] eMPF_AIA_Production_Status Dashboard
- AIA CP5 Deck (SC): TBC
- AIA Prod Initial Load Enquiries: TBC
| Role |
Representatives |
Shifts |
| Onboarding PM |
Mario Lin |
|
|
Rondy Wong |
|
|
|
|
| Onboarding Communications PMO |
Jacob So |
07:00-16:00 |
|
Stephanie Chan |
15:00-00:00 |
|
Nathanael Chan |
23:00-08:00 |
|
|
|
| Onboarding Runbook PMO |
Ivan Lo, Shadaa Mohamed |
07:00-16:00 |
|
Karin Wu |
15:00-00:00 |
|
Ronald Mak, Daffy Lai |
23:00-08:00 |
|
|
|
| Onboarding Issue PMO |
Sing, Circle (Overall) |
|
|
Christy Ma |
07:00-20:00 |
|
Macy Tai |
19:00-08:00 |
|
Johnny (Shadow) |
07:00 - 20:00 |
|
Kylie (Shadow) |
12:00 - 1:00 |
Application Health Check arrangement:
Protocol
-
Handshake with Comms PMO:
- Copy and paste those issues from iFast to enclosed excel live tracker (there will be multiple batches)
- Ensure those duplicated issues are highlighted out in the tracker, and let us know.
- Forward IM team (all member from issue team) those iFast email just in case.
-
William Li will first be there to do the triage/reproduce problem to determine whether its DM or APP issues. If its APP issues, then to follow-up by OSC team. If its DM issues, then our team will facilitate the investigation process based on the following three scenarios.
- Scenario 1: DM table has data, CAS table missing data. Migration issues -> DM team to follow-up
- Scenario 2: DM table has data, CAS table has data. No migration issues -> Front/Back-end team to follow-up, and to handle by OSC.
- Scenario 3: DM table missing data, CAS table missing data. -> To confirm the criticality with iFast, SME, and TROB/Trustee. If not critical, then to handle by OSC.
- Issue team to check data spec, if got time
-
Arrangement
| Start |
1st cut |
2nd cut |
3rd cut |
|
| 31 Aug 07:35 |
8:45 |
9:45 |
10:45 |
|
|
AO walkthrough on 1st cut |
Walk thru 1 |
Walk thru 2 |
Walk thru 3 |
|
8:45 |
9:45 AM |
10:45 AM |
11:45 AM- 12:15 PM End |
-
Overall liaison and walk through: Sing & Circle
-
Deck & meeting summary update: Christy
-
Issue checking:
- Team A - Bily/Sumanta/Joe Macy & Emily
- Team B - William Li : Johnny & Kylie
- Team C - Oscar So/ Billy Choy : Jognny & Kylie
DB arrangements:
Internal task
CP1 - CP5 (原地swap): #4 DRT_CORE
Runbook Task (evidence)
CP2 Mapping: #7 DRT_CORE7
Runbook task (CP4-CP5)
Swap to P1: #4 DRT_CORE → #204 CAS_MIG_CORE
EE/ER Portal Checking :
Room & Staff arrangement:
| Room & Staff arrangement: |
|
|
|
|
|
| # |
Room |
ER Name |
PCCWS PMOs / Support Staff |
AIA RM |
PCCWS Outreach |
| 0 |
18/F Management Meeting Room |
|
Conso: Circle / Data checking in 16: Christy & Macy |
|
|
| 1 |
19/F |
AIA Company limited |
TBC |
TBC |
TBC |
| 2 |
19/F |
AIA International limited |
TBC |
TBC |
TBC |
| 3 |
14/F |
ISS Facility Services limited |
TBC |
TBC |
TBC |
| 4 |
14/F |
ISS Eastpoint Property Management limited |
TBC |
TBC |
TBC |


Issue List Related
Eye Ball Checking List : https://pccw0.sharepoint.com/:x:/r/sites/LIFEProgramSpace/_layouts/15/doc.aspx?sourcedoc={9a14151f-ba8a-4e40-85a8-4e8076c131e5}&action=edit
- Master issue log: eMPF_DM_Master_Tracking_LIVE.xlsx
- DQ Summary Live: DQ Summary Live.xlsx
- Internal DQ for other schemes: Data Reasonableness
- Biz Recon Log: Business Reconciliation Outstanding Log.xlsx
- HC log: Health Check Report Log.xlsx
- Data Spec 3.0: eMPF_Data_Spec_3.0_Offline version - For Issue Management reference.xlsx
- Data Spec 3.0s Live Version (v4): eMPF_Data_Spec_3.0_Script_LIVE_ (updated to 3.0s v4 - 20250611).xlsx
- Trustee Interface Spec 5.0: Trustee Interface Specification (Batch 5)_Interfaces Body Layout_Consolidation_5.0_offline - For Issue Management reference.xlsx
- Old PSC Deck: eMPF_TROB Daily Dashboard_LIVE.pptx
Reference:
- BCT2
- BCT1
- BOCPT
- PRIN
AIA eyeball checking items:
AIA known data patch:
- CP4 Post-Swap
- After go-live
AIA Task List
